Changes are often necessary when organizations take up projects or initiatives aimed at improving performance, address core issues or seize opportunities. These changes may impact processes, organizational structure, job roles, use of technology etc. But, in a finer analysis, it is the employees of the organization who would be tasked with executing the changes. Therefore, the employees need to be successful in personal transitions and if they are unable to embrace and learn new methods of working, the initiative is more likely to collapse. That brings into focus the need for agile project management training and certification in change management.
Change management defined
Change management is a discipline that focuses on guiding personnel on the way we prepare, support, and equip to adopt the change successfully to achieve organizational success and the desired outcomes. While all individuals and all changes are unique, several decades of research has demonstrated that we can initiate actions to influence people with the way they transition into the changes. Change management helps in providing a structured approach towards supporting individuals to transition from their present state to their future state.
Change management is generally broken up into three levels
Change management for individuals
In many situations, humans, by their inherent nature, resist change though we are resilient creatures. But when some external support is provided to transition, we can also be wonderfully successful and adaptive. Change management for individuals involves understanding the way people experience change and their needs to implement change successfully. It would also require knowledge of elements that would help people to make a smooth and successful transition – what are the messages people expect to hear, from whom, and when. Further, the process would also involve an understanding of the optimal time needed to teach people new skills, ways to coach people to demonstrate the new behaviours they have learned and also help the changes ‘stick’ in the individual’s work. Change management for individuals would also draw from disciplines such as neuroscience and psychology and apply actionable frameworks to change management for individuals.
Initiative /organizational change management
Though a change in individuals is achievable many a times, it gets tougher when a project team attempts to manage change on an individual basis. Initiative or organizational change management teaches us the actions and steps needed to be implemented at the project level for supporting several thousand people impacted by the project. Identifying people and groups who would need to change as a consequence of the project is the first task in organizational change management. It would also involve designing a customized plan to ensure that employees impacted by the change/project get adequate leadership, awareness, coaching and training so that these individuals can adapt to the change successfully. Organizational change management is often focused on promoting the transition of individuals. Organizational change management also complements project management since project management ensures designing of the solution for the project, its development and delivery, change management addresses effective adoption and use of the project solution.
Enterprise change management
Enterprise change management is a core competency that brings competitive differentiation and ability to adapt to the rapid changes in the world effectively. Capabilities in enterprise change management would also mean that change management gets embedded into the organization’s structures, roles, projects, processes, and leadership competency. Further, it would aid effective and consistent application of initiatives enabling leaders with skills necessary to guide teams through the change process and employees become aware of ingredients that make them successful.
Top institutions that provide change management certification in Australia
Change Management Institute
The Change Management Institute has a global presence and is an independent non-profit association comprised of change professionals. Members have created the Institute for members and strive constantly to enhance the values within change management as a profession. With a diverse membership, the institute appeals to all those with a passion/interest in change. The institute’s history spans over a decade and a Practitioner Competency model was launched in 2008. This accreditation scheme has 3 levels and this is the only institution that focuses on competency in accreditation as well as career pathways.
Prince 2 Training
Prince 2 Training has carved out a niche space for itself in the area of providing different types of management training and if you are reading this, it is more likely that you have already known about Prince 2 training. In-house training from Prince 2 Training is available across Australia in all major cities like Melbourne, Brisbane, Perth, Adelaide, Sydney, Hobart and Darwin
PM Partners is another well-known institute that offers quality training in the area of project management and change management. The institute’s services are available across Melbourne, Sydney, Brisbane, Singapore and the UK.
With over 2 decades of success in providing project/change management to the private as well as public sector organizations, PM partners have risen to become a reputed to go-to destination for professionals seeking training and certification in diverse areas of project management in Australia and elsewhere.
New Horizon Learning Centers is another premier training institution offering a range of project management and other training services for the growth and development of various professionals across Australian cities.
Prosci is ideally suited for professionals looking for quick certification in change management. Prosci offers a 3 day intensive training program for change professionals across disciplines to equip them to manage the people related aspects of change and work towards desired outcomes. This short duration program is available across New Zealand and Australia as a public program. Prosci also has the capability to deliver the program on-site across the globe. Prosci is backed by over 2 decades of research in best practices and enjoys over 3,400 participants across the globe. Prosci is also endorsed by AIPM, PMI, and Change Management Institute.